CRO Manager

We are looking for a Full-Time CRO Manager to lead and implement a robust conversion optimization strategy for one of our clients in the legal/professional services industry. This role offers the opportunity to build data-driven testing frameworks, enhance user experience across digital touchpoints, and drive measurable results in lead generation and conversion performance.

Key Details:

• Contract Type: Undefined

• ​​​​​​Work Schedule: Full-time (40 hours per week)

• Location: Open to candidates based in LATAM

• Language Requirement: Advanced English proficiency (C1-C2)

• Modality: Fully remote

Key Responsibilities:

• CRO Strategy & Execution: Lead the development and implementation of end-to-end CRO strategies focused on improving conversion rates across websites, landing pages, and intake funnels.
• User Behavior Analysis: Conduct in-depth audits using tools like Google Analytics, Hotjar, and Microsoft Clarity to uncover friction points and identify opportunities for conversion improvements.
• A/B Testing & Experimentation: Design, launch, and analyze A/B and multivariate tests to drive continuous optimization across user journeys.
• UX/UI Optimization: Collaborate with design and development teams to implement changes that improve performance, mobile responsiveness, and overall user experience.
• Data-Driven Decision Making: Use quantitative and qualitative data to inform strategies, validate hypotheses, and improve lead form performance and CTA effectiveness.
• Collaboration & Alignment: Work closely with SEO and PPC teams to align traffic sources with CRO goals and ensure performance consistency across channels.
• Client Reporting: Deliver actionable CRO insights and recommendations to the Client Success team to communicate progress and strategy to clients.
• Performance Monitoring: Track and report on key metrics such as conversion rate growth, engagement, and test velocity.

Required Experience and Skills:

• Advanced English proficiency (C1-C2)

• Bachelor’s degree in marketing, business, UX/UI, data science, or related field

• 5+ years of CRO, UX/UI, or digital marketing experience, preferably in an agency environment

• Experience working with legal clients (e.g., personal injury, family law, criminal defense) is preferred

• Proficiency with tools such as Google Analytics, Hotjar, Microsoft Clarity, Google Optimize, Optimizely, and similar

• Experience with landing page optimization tools (e.g., Unbounce, Instapage)

• Strong understanding of UX principles and user psychology

• Familiarity with ClickUp, Salesforce, and/or HubSpot is a plus

• Strong analytical skills and attention to detail

Desired Skills:

• Ability to work cross-functionally with design, development, and marketing teams

• Structured problem-solver with a data-driven mindset

• Strong project management and workflow optimization skills

• Experience in agency environments

What We Offer:

• Flexible, fully remote work arrangement

• A fast-paced, ever-changing work environment

• Holidays and PTOs

About Condor Agency

At Condor Agency, we specialize in providing marketing services to IT companies, empowering them to navigate the digital space with innovative, data-driven strategies. We are committed to innovation, collaboration, and continuous growth, values that define both our work and team culture.

If you’re ready to elevate your career and thrive in an environment that values performance and collaboration, Condor Agency is the place for you. Learn more about us at https://condoragency.com